Customer Care

Refund Policy

Clear information about food product returns, damaged orders, incorrect items and refund support.

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For health and safety reasons, all sales are final. Once food products have left our facility, they cannot be returned or resold.

If your order arrives damaged, incorrect, or missing items, please contact us within 7 days of delivery through our contact form. We’ll review the issue and arrange a replacement or refund where applicable.

Our team takes great care in packaging and quality control to ensure every order leaves in perfect condition. Your satisfaction is important to us, and we’ll always do our best to make things right if there’s a genuine problem with your order.