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Ask about food packs, digital downloads, delivery or an existing order. Sending a message does not place an order or take payment.
Ways to reach us
Or use the message form below. For an existing order, include your order number.
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Tell us what you need
PrepareHQ is your seller and support contact. Contact us for help with food orders, download links or opening your files.
Include your order number if your question relates to an existing order.
PrepareHQ Ltd · Company number 16572092
Correspondence address
122 Fore Street, Saltash, PL12 6JW, United Kingdom
Not a shop or collection point. Food returns: see our returns policy for the return address.